Privacy Policy – EK‑DNA

EK‑DNA LLC ("EK‑DNA," "we," "us," or "our") takes your privacy seriously.
As a mobile DNA and drug‑testing company grounded in truth, family morals, values and integrity, we deliver fast, confidential and compassionate testing services that meet clients where they are.
This Privacy Policy explains how we collect, use, protect and disclose your information when you interact with our services, including:

• Our website at ek‑dnallc.com and any associated domains;

• In‑person appointments and mobile services conducted at your home, business or another location; and

• Our office mailing address at 159 4th Ave N, Ste 100 #2073, Nashville, TN 37219.

By using our services, you consent to the practices described below.

1. Information We Collect

We collect only the information necessary to provide accurate, lawful and secure testing services.
Depending on your relationship with us, we may collect:

1. Personal information: your full name, date of birth, mailing address, phone number, email address and government‑issued ID.

2. Health information: relevant medical history, test specimens, results and other data related to laboratory and diagnostic services.

3. Legal identification: social security numbers, court documents or immigration paperwork when required for legal or court‑admissible testing.

4. Payment information: billing name and payment details used to process service fees (processed securely by third‑party payment processors).

5. Technical data: your IP address, device and browser type, pages visited on our website, and usage statistics collected via cookies or similar technologies.

2. How We Use Your Information

We use your information to carry out the testing services you request and to comply with long‑standing industry standards.
Specifically, we use your information to:

• Schedule and administer appointments, confirm identities, arrange collection times and manage chain‑of‑custody documentation.

• Verify your identity for court‑admissible testing or regulatory compliance.

• Provide accurate results to you and authorized parties in a timely manner.

• Maintain legal and regulatory compliance with federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).

• Communicate with you about your appointment, send service updates and respond to inquiries.

• Improve our services and website through analytics and user feedback.

We never sell or rent your personal information to third parties for marketing or promotional purposes. We collect data because it’s required to do the job right.

3. HIPAA Compliance

EK‑DNA operates in compliance with HIPAA. All health‑related information is stored securely and shared only with authorized parties or labs.
Access to protected health information is strictly limited to designated staff and accredited laboratory partners, each bound by confidentiality obligations.

4. Disclosure of Information

We disclose your information only when necessary:

• With your written consent.

• To accredited laboratories for specimen processing.

• To courts or legal professionals when tests are used in legal proceedings.

• To law enforcement if required by subpoena or applicable law.

• To regulatory agencies or employer representatives when required by Department of Transportation (DOT) or workplace testing policies.

We do not share your personal or mobile information with any third party for marketing or promotional purposes.

5. Data Security

Protecting your data isn’t just modern practice, it’s been the industry gold standard for decades.
We use physical, administrative and technical safeguards to protect your personal and health data against unauthorized access, use or disclosure.
Digital records are stored using encrypted, password‑protected systems, and paper forms are securely stored and shredded in accordance with industry standards.

6. Retention of Records

We retain client data and test records for the period required by federal and state law, or per laboratory guidelines. After this retention period, data is securely deleted or destroyed.

7. Your Rights

As a client, you have the right to:

1. Request access to your personal or test information.

2. Correct inaccuracies in your records.

3. Request limitations on how your data is used or disclosed.

4. Withdraw consent for non‑essential communications at any time.

5. File a complaint if you believe your data has been mishandled.

To exercise these rights, contact us at the email or phone number below. We’ll respond promptly because it’s the right thing to do.

8. Use of Cookies (Website Only)

Our website may use cookies or similar technologies to enhance your browsing experience and track general usage statistics. You may disable cookies in your browser settings, though certain features may not function properly.

9. Third‑Party Links

Our website may contain links to external sites (e.g., laboratory portals or scheduling platforms). We are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies before providing any personal information.

10. Children’s Privacy

We do not knowingly collect personal information from children under 13 years old without the consent of a parent or legal guardian. Minors must provide proper documentation and authorization to be tested.

11. Updates to This Policy

We reserve the right to update or revise this Privacy Policy at any time.
Any changes will be posted on our website with the updated effective date.
Continuing to use our services after such updates constitutes your acceptance of the revised policy.

12. Contact Information

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

EK‑DNA LLC
Address: 159 4th Ave N, Ste 100 #2073, Nashville, TN 37219
Email: info@ek‑dna.com

Phone: 615‑378‑2311

Website: ek‑dnallc.com

We appreciate your trust in EK‑DNA and remain committed to safeguarding your privacy while delivering the reliable testing services you expect.